What compensation or contingency plan do you offer if delivery is delayed?

If delivery is delayed due to our fault, we can negotiate compensation including replacement goods, discounts or expedited air freight, executed according to the contract terms.

Key points:

1. Replacement - Free replacement of delayed or damaged goods.

2. Discount - Contract-based price adjustment for the affected order.

3. Expedited air freight - We arrange air shipment at our cost when urgent.

4. Contract-based - All compensation follows the signed agreement.

Our mature production planning keeps on-time delivery above 98% for regular orders.

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